Return and Refund Policy
At Foodish Snacks, we are committed to providing our valued customers with the highest quality food and exceptional service. We want you to be completely satisfied with your food delivery experience. Please read our return and refund policy carefully to understand how we handle returns and refunds.
1. Refund Policy
We offer refunds under the following circumstances:
a. Damaged Products: If you receive a product that is damaged during the delivery process, please contact our customer support team immediately. We will arrange for a replacement or issue a refund for the damaged item(s). To request a refund for a damaged product, please contact us within 24 hours of receiving your order.
2. Return Policy
We do not accept returns for the following reasons:
a. Change of Mind: We do not offer returns or refunds for products if you change your mind after placing an order. Please review your order carefully before confirming it.
b. Incorrect Address: It is your responsibility to provide us with the correct delivery address. We cannot offer refunds or replacements if the order is delivered to the wrong address due to incorrect information provided by you.
c. Delayed Deliveries: While we strive to ensure timely deliveries, unforeseen circumstances like traffic, weather, or other factors may occasionally cause delays. We do not offer refunds for delayed deliveries.
d. Unsatisfactory Taste Preferences: Taste preferences can be subjective, and we cannot accept returns or issue refunds if you find the taste of a product not to your liking.
3. Contact Us
If you believe you are eligible for a refund due to a damaged product, please follow these steps:
- Contact our customer support team by email at customer.support@foodishsnacks.com or call us at +919821098360.
- Provide your order number, the details of the damaged product(s), and clear photos of the damage, if applicable.
- Our customer support team will review your request and guide you through the refund process if eligible.
Please note that we reserve the right to deny a refund request if it does not meet the criteria outlined in this policy.
4. Changes to this Policy
Foodish Snacks may update or modify this return and refund policy from time to time to reflect changes in our business practices or to comply with legal requirements. Any changes will be posted on this page, and the date of the last revision will be updated accordingly.
By placing an order with Foodish Snacks, you agree to abide by the terms and conditions outlined in this return and refund policy.
If you have any questions or concerns regarding this policy or require assistance with a refund request, please do not hesitate to contact our customer support team.
Thank you for choosing Foodish Snacks. We appreciate your trust in our service and look forward to serving you delicious snacks!